Via TechCrunch: Switzerland based SKY-click is a 100% web-based and easy to use call centre solution based on Skype. Implementation and usage is simple and quick. SKY-click enables free PC to PC and cheap PC-to-Phone communication between a company and its customers. It allows the seamless integration between a company’s website, its customers and its call centre.
Its something relevant for Indian BPO industry and to keep an eye on in this space.